Question: Service calls are handled by one customer-service representative with random arrivals and random service. Given that the: average arrival rate is 5 hour and the

Service calls are handled by one customer-service representative with random arrivals and random service. Given that the: average arrival rate is 5 hour and the averageserulce rate is 6 thour, what is the probability of 2 in the system?? Whatisistie tystem utilization

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