Question: Service design elements are broadly divided into two, namely structural and managerial elements. Structural elements consist of delivery systems, facility design, location, capacity planning. Managerial
Service design elements are broadly divided into two, namely structural and managerial elements. Structural elements consist of delivery systems, facility design, location, capacity planning. Managerial elements consist of information, quality, service encounters, capacity, and demand management.Please choose one real example of a service system, then each describe at least two service design elements from each of these elements
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