Question: Service process redesign can be categorized into all EXCEPT which of the following types? Separating services Delivering direct service Redesigning the physical aspect of service

Service process redesign can be categorized into all EXCEPT which of the following types?
Separating services
Delivering direct service
Redesigning the physical aspect of service processes
Getting rid of non-value adding steps
Service process redesign can be categorized into all EXCEPT which of

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