subject: Management Information System

Knowledge management is the process by which an enterprise gathers, organizes, shares, and analyses its knowledge in a way that is easily accessible to employees. As a system analyst, you are working on a project that requires you to understand and use at least three kinds of knowledge.

required:(short answer only)

a) Based on what you know, explain the important dimensions of knowledge. (4 marks)

b) Suggest ONE (1) knowledge management system that enables unstructured information and automation of process workflows with reasons. (4 marks)

c) Describe THREE (3) three key roles that are critical to the organization and to the managers who work within the organization. (6 marks)

d) Determine THREE (3) requirements of the knowledge work system. (6 marks)