Question: Suppose an organization has a strong capability to increase value and you wish to employ that capability to help develop sustainable practices. Identify the actions

Suppose an organization has a strong capability to increase value and you wish to employ that capability to help develop sustainable practices. Identify the actions below that might work well with value-improvement approaches.

Group of answer choices

Choose what to improve based on customers' feelings of satisfaction related to sustainability issues.

Choose what to improve based on the customer benefits/cost ratio of attributes related to sustainability issues.

Choose what to improve based entirely on cost savings from addressing sustainability issues.

Use sustainability issues to build brand value.

Use sustainability to build retention and loyalty.

Use sustainability to promote the organizations image.

Build standards, regulations and accounting systems to ensure compliance, and to provide needed managerial information to support better decision-making related to sustainability issues.

Use sustainability concepts to identify new qualities to improve.

Use sustainability concepts to identify new customer groups.

Increase value in products by identifying those attributes related to sustainability where the benefit is small and the cost is high.

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