Question: Taguchi loss function The average time to handle a call in the CallNowait call processing center has a specification of 5.9 1.15 minutes. The loss

Taguchi loss function

The average time to handle a call in the CallNowait call processing center has a specification of 5.9 1.15 minutes. The loss due to a mishandled call is $15. A sample of 25 calls was drawn from the process and the results, in minutes, can be found in C07Data file for problem 7-17.

a. Compute the value of k in the Taguchi loss function.

b. What is the expected loss from this process based on the sample data?

Problem 7-13
MicroKeeb Co. Computer Chip Design
2.001 2.000 2.001 1.998 1.999
2.000 2.000 2.002 1.999 2.000
1.998 1.999 2.001 2.000 2.000
2.000 1.999 2.001 2.001 2.000
2.000 2.002 2.000 2.000 2.001

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