Question: Taguchi loss function The average time to handle a call in the CallNowait call processing center has a specification of 5.9 1.15 minutes. The loss
Taguchi loss function
The average time to handle a call in the CallNowait call processing center has a specification of 5.9 1.15 minutes. The loss due to a mishandled call is $15. A sample of 25 calls was drawn from the process and the results, in minutes, can be found in C07Data file for problem 7-17.
a. Compute the value of k in the Taguchi loss function.
b. What is the expected loss from this process based on the sample data?
| Problem 7-13 | |||||
| MicroKeeb Co. Computer Chip Design | |||||
| 2.001 | 2.000 | 2.001 | 1.998 | 1.999 | |
| 2.000 | 2.000 | 2.002 | 1.999 | 2.000 | |
| 1.998 | 1.999 | 2.001 | 2.000 | 2.000 | |
| 2.000 | 1.999 | 2.001 | 2.001 | 2.000 | |
| 2.000 | 2.002 | 2.000 | 2.000 | 2.001 | |
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
