Task $1$: Calculate the Cycle Time efficiency and WIP for the below helpdesk business process:Task $1$: Calculate the Cycle Time efficiency and WIP for the below helpdesk business process:

$\backslash$table$[[,$Cycle time,Processing time$],[$Check if ticket is of a known issue with stored solution,$2hrs,5$min

$\backslash$table$[[,$Cycle time,Processing time$],[$Check if ticket is of a known issue with stored solution,$2hrs,5$minTask $1$: Cakulate the Cycle Time efficiency and WIP for the below helpdesk business process: $-$ Helpdesk tickets arrive with a rate of $5$ tickets per day. $-\backslash (70\backslash \%\backslash )$ of all issues are known issues. $-\backslash (80\backslash \%\backslash )$ of all solutions succeed. $-$ Helpdesk employees work $8$ hours in a working day.