Task 3

Implement team customer service standards by identifying the resources and developing work plans that:

-streamline customer service

-support the organisation's service standards

-meet customer needs and expectations

-minimise inconvenience for customers

This could apply to work processes, numbers of staff on the floor, physical movement of customers through the sales area, what can be done if resources are not available when needed.

1, Task 3 Demonstrate the following task: Task 3 Implement team customer service standards by identifying the resources and developing work plans that: - streamline customer service . support the organisation's service standards - meet customer needs and expectations - minimise inconvenience for customers This could apply to work processes, numbers of staff on the floor. phvsical movement of customers through the sales area, what can be done if resources are not available when needed