Task 3 - Presentation

You are required to deliver a training session using coaching and mentoring techniques to ensure that the departmental managers and other stakeholders understand what CI is and its value for the organisation. This can be observed face-to-face or through a video recording. Other evidence can be accepted on agreement of the Assessor.

You are required to schedule a meeting with the team (played by any participants) in a real or simulated work environment addressing and accomplishing the following:

1. Apply continuous improvement (CI) processes and systems
2. Encourage departmental managers to participate in the decision-making process and commit to the improvements
3. Coach and mentor departmental managers on CI
4. Ensure that insights and experience from the sustainability activities are captured and shared
5. Develop strategies, systems, and processes to implement and sustain a continuous improvement culture.

Before the training session, you should:

• Prepare a PowerPoint presentation to cover all the required points. The student will submit the PP with the assessment.
• Prepare to train the managers.
• Review the current CI policy and identify improvements.
• Prepare to facilitate the brainstorming and planning session.

During the training session, you should:

• Present and train on:
• The definition of continuous improvement.
• The benefits of implementing continuous improvement systems and processes in the workplace.
• Two (2) continuous improvement models/approaches.
• Present and discuss the current CI policy and improvements. Make decisions on what improvements implement in the current policy.

After the training session, you are required to:

• Document the improved CI policy and procedures.
• Summarise the key actions to implement the CI initiatives.
• Document the Plan-Do-Check-Act approach for one of the CI initiatives (the CI initiative you facilitated the brainstorming session for).
• Update the CI register below, adding the improvements that were discussed during the training session:
• CI initiatives to improve practices
• Improvements to the CI Policy
• Write an email to the managers, this should be evidenced through a draft email or screenshot of actual email below.

Key Actions to implement CI Initiatives Template

CI Initiative	Key Actions
1
2
3
4
5

CI Register Template

Date	Suggested Improvement	CI Category	Actions	Timeline	Responsibility	Completed Y/N

PDCA Template

CI Initiative:
PLAN	Recognise the opportunity and plan a change
DO	Test the change
CHECK	Review the test, analyse the results, and identify what you've learned
ACT	Take action based on what

EMAIL / Screenshot: