Task - Write a cover letter using the format given below according to the job ad provided here

Cover letter format

First name (Preferred Name, if applicable) Last name

Address, City, BC Postal Code Phone: (XXX) XXX-XXXX myprofessionalemail@domain.com

Date

Recipients first and last name Position

Company

Address

Dear Mr./Ms. [last name],

RE: [job title]

(Intro = THEM) What drew you to this role? Did anyone refer you? Did you meet someone from the organization at a recent networking event? Why are you a strong candidate for the position? Hook: what might you have in common with the organization?

[2-3 lines]

(Body = YOU) Dont just do a laundry list. Elaborate on specific skills (hard or soft) and/or experiences relevant to the role that make you a great candidate. Each example should be highlighted in a Context-Action-Result format. Provide a brief scenario; what obstacles did you overcome; what was the result? How will each skill/experience lead to your success in this position? Do you have certain credentials asked for in posting?

[2-3 paragraphs; each paragraph = ONE skill with specific example]

(Conclusion = US) Confirm how you might be a great fit with this organization. What might you look like on their team? How might you be able to help them, if hired? Ways to end your letter: I welcome the opportunity to speak with you about how I can contribute to [company name]. or I am excited to offer my expertise in...

[2-3 lines] Sincerely,

Bobby Bigwheels

Job ad

TD Bank-Customer Experience Associate

400 329 North Road, Coquitlam, BC

Part-time

Apply on company site

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward. Stay current and competitive. Carve out a career for yourself. Grow with us. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact. Job Description Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. In this role, you will: Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School Diploma with over 1 year of relevant experience Undergraduate degree or equivalent is an asset Strong administration, organizational, planning and time management skills to work in a fast-paced environment Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Job Category - Primary Job Category(s)-Retail Banking - Customer Service Hours-15