Question: Tech - Smart Computer Company recently discovered a defect in the hard disks installed in its model R 2 4 computer. The hard disk head

Tech-Smart Computer Company recently discovered a defect in the hard disks installed in its model R24 computer. The hard disk head in these units retracts to violently whenever the computers are turned off. As a result, the hard disk are destroyed after the computer is turned on and off approximately 500 times. Tech-Smart had sold 4,000 model R24 computers nationwide. The marketing department at Tech-Smart contacted most of the 4,000 owners of the model R24 computer and discovered that 20 percent (or 800) use their computers in businesses that operate 24 hours per day. These customers never turn their computers off; therefore , the defect should not damage their hard disk units.

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