The Five Steps in the Order$-$To$-$Delivery Process processes and span the entire organization. The process of "order to dellivery" focuses on the entire customer order process across functional departments.

The goal of this activity is for you to Identify which step in the order$-$to$-$delivery business process belongs to which functional department:

Instructions: Match each step in the order$-$to$-$delivery process to the department responsible for completing the activities in that step.

$1$

Accounting and

$2$

Marketing

Sales

$5$

Operations

Finance

$$

$4$

Management

Match each of the options above to the ltems below.

Step $1$: Create campaign

Step $2$: Place order, notify production; check credit

Step $3$: Manufacture goods

Step $4$: Bill customer

Step $5$: Support sale