The following case study models a mobile phone company. The company has a number of phones that
Question:
The following case study models a mobile phone company. The company has a number of phones that are sold by staff to various clients.
Each phone comes with a plan and each plan has a number of features specific to that plan including:
• a call charge in cents per minute (this does not apply to all plans)
• a plan duration in months
• a break fee if the customer leaves the plan before the end of the plan duration
• a monthly data allowance in gigabytes Assumptions that are made for the assignment are: • mobile phones are locked to a plan for the length of the plan duration
CUSTOMER CustomerID Surname Given DOB Sex PhoneHome PhoneWork PhoneFax Address Suburb State Postcode
CALLS CallsID MobileID CalledNumber CallDate CallTime CallDuration DataUsage
MOBILE MobileID PhoneNumber BrandName Joined Cancelled PlanName PhoneColour CustomerID StaffID
STAFF StaffID Surname Given DOB Sex Joined Resigned Address Suburb Postcode Phone SupervisorID Commission RatePerHour
TOWER TowerID Location Bandwidth MaxConn SignalType
CONNECT ConnectID TowerID CallsID
PLAN PlanName BreakFee DataAllowance MonthlyFee PlanDuration CallCharge
Did any customer break their mobile plan before the mobile plan duration ends? Assume the plan duration is in months. Justify your answer with an SQL query by producing a list of customers who cancelled the plan before the duration expires.
Global Marketing management
ISBN: 978-0470505748
5th edition
Authors: Masaaki Kotabe, Kristiaan Helsen