Question: The following is a control chart for the average number of minor errors in 22 service reports. a. Calculate the observed mean, expected mean, standard

The following is a control chart for the average number of minor errors in 22 service reports.

a. Calculate the observed mean, expected mean, standard deviation and z value for the median and up/down test. (Negative amounts should be indicated by a minus sign. Round your answers to 2 decimal places.)

Test Observed Expected Std. dev z
Median
Up/Down

b. Based on your calculation conclude whether the test is random or non-random

Test Conclusion
Median (Click to select) Random Non random
Up/Down (Click to select) Non random Random

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