Question: The Microsoft Windows operating system is a complex product that takes a lot of coordination to pull together. Management used a competitive rank-and-yank personnel policy

The Microsoft Windows operating system is a complex product that takes a lot of coordination to pull together. Management used a competitive rank-and-yank personnel policy that discouraged teamwork. After 20 years, competition from outside the firm forced management to reconsider this approach. The management team was guilty of

A. procrastination

B.social loafing

C.groupthink

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