Question: The table below shows the work content of the process steps, activity times in minutes per unit, shared and non - shared work activities, and

The table below shows the work content of the process steps, activity times in minutes per unit, shared and non-shared work activities, and the type of resource required. There are three service technicians on duty, one inspector, one billing clerk, and one shipping clerk.Activity TimeActivityActivity(minutes)Performed ByStart-18Service technician216Service technician326Service technician410Inspector53Billing clerk65Billing clerk725Shipping clerkEnd-Round your answers to the nearest whole number.What is the service rate for the service technician? minutes/unitWhat is the labor utilization rate (%) for the billing clerk? %What is the labor utilization rate (%) for the service technician? %Calculate the labor utilization rates (%) for the inspector and the shipping clerk.Inspector utilization: %Shipping clerk utilization: %What job represents the bottleneck in this process?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!