The tool that identifies the potential causes for a particular quality problem.is O a. Pareto chart O b. Control Chart O c. Cause and Effect Diagram O d. Flow chart When plotting quality measures on a control chart the first point that falls outside of the lower control limits means O a. The cause is negligible O b. The cause improves product quality O c. The cause is bound to happen Od. The cause should be investigated How many control charts are normally used for statistical control of variables? O a. Four O b. TWO O c. Three O d. One If you adopt Deming 14-point principle of continuous improvement in your company, what actions do you initiate under adopt new philosophy. O a. Be aware of new business challenges and actively respond to them O b. Identify customer satisfaction factors O c. Adopt new ideas for recruiting employees O d. Adopt any new suggestion given by experts In TQM, assured quality is required when building customer confidence. What is your opinion for the given statement? O a. Correct O b. All the options are correct O c. It is not applicable O d. Not at all true