This assignment evaluates your ability to apply the basic communication concepts from the course to create a message using a Direct Strategy:

1. Read the scenario from the Human Resources Manager of the Region of Waterloo International Airport.
2. Write an email for the Human Resources Manager in the textbox provided in the Assignment Submission Folder
   • have memo headers
   • be from the Human Resources Manager
   • be addressed to All Employees
3. The email should use the format and design strategies from the course competencies:
   • Use block format
   • Use design: Chunking, heading and lists

SCENARIO:

You are working as a co-op student at the Region of Waterloo International Airport. The Human Resources Manager of the Region of Waterloo International Airport has called and left you a voice mail. He needs your help writing something for the staff

Because of COVID, the Human Resources Manager wants to ensure staff have the appropriate ergonomics in their home offices. The Manager needs to send out a notice to the employees of the airport about the issue and has asked you to write it for distribution. The email should be from Human Resources Manager and addressed to All Employees.

The following is the transcript for the voice mail the Human Resources Manager has left you regarding the details to include in the email. VOICE MAIL TRANSCRIPT:

Hi, Its Zainab Karman. I had mentioned to you that I need some help writing an email to employees about this new initiative that I dont have time to do. Because so many employees are working from home, we are instituting an Ergonomic Initiative. The problem is a result of COVID. We want to ensure that none of our employees suffer from musculoskeletal disorders (MSDs) while working from home. We had a meeting with the Health and Safety Committee, and we have decided on a couple of things to help with ergonomics at these employees offices. If any of the workers have any questions about this initiative or office equipment, they can contact Kevin Liu. There are number of things that employees can do to improve the ergonomics. The first is to maintain good posture when working at their computers. That means, keeping their spine straight and not leaning forward. Related to that is to make sure that the chair workers are sitting at is right. The height of the chair should be adjusted so that your feet reach the floor and your arms, from the elbow to your fingers, are parallel to the keyboard. The keyboard and mouse should be at the same level so that their wrists are straight and not bent. The monitor for employees computer should be at eye level so that your head isnt bent. If employees use a laptop, they should use a computer tray and Bluetooth keyboard so that the laptop can be placed on a tray at eye level and the keyboard remains at a level where your wrists arent bent. So you need to send me an email that I can just copy and paste and not have to rewrite to inform their employees of these ergonomics tips for employees at the office. As well, as part of this initiative, we are covering the costs for ordering new chairs. We are also providing computer trays and Bluetooth keyboards for those who use laptops. Employees should organize place an order of equipment within one month of receiving this email. We are working with a company called OSK who will be fulfilling our orders for chairs, computer trays and Bluetooth keyboards. Employees need to send an email to Kevin Liu at kliu@rwia.com, who is managing this initiative, to let him know how many chairs, trays and keyboards are required. That needs to be done within a month. Please send me this email as soon as possible so I can send it out to employees. Let me know if you have any questions or need any more information. Thanks.