this post is about what went wrong, what your response in a discussion post forum? The situation at Walter Reed Army Medical Center regarding specialist Duncan who sustained combat related injuries faced neglect and frustration due to insufficient living conditions and bureaucratic inadequacies. He faced issues like mold, vermin, and structural disrepair, in Building 18. The governmental processes were slow, with no accountability and neglectful, leading to long waits for treatment, decisions and discharge To address these challenges the organizational behavior should be addressed. Start treating these soldiers as individuals who are wounded, sick and have mental disabilities after return from combat Soldiers in this situation should not be medically taking care of other soldiers. This medical facility should not be run like a military institution, it should be run with care, compassion and dignity. Begin training staff Front line supervisors should be accountable for decisions they should be allowed to make. Regular two-way communication up and down the chain of command with an open-door policy Regular discussion regarding the replacement of building 18 Simply processes, find a way not to lose paperwork Conduct regular and unannounced audits with open and honest feedback