This question has two parts; be sure to answer both.

First, contrast Theory X and Theory Y, explaining why both theories are important.

Next, imagine that you manage a staff of six paralegals at a law firm. One of your employees, Zena, is usually a good worker, but lately her performance has been slipping. List two things you might say to Zena if you are a Theory X manager and two things you might say to Zena if you are a Theory Y manager.

2)

Nora is a small-business owner who loves to take risks. She also enjoys going out and meeting customers and potential clientsthe social aspect of her job. Nora relies on intuition and discussions with others to acquire information. As an interior decorator, Nora utilizes her imaginative strengths, taking a broad perspective to problem solving, and she likes to consider many options and future possibilities. Noras decision-making style is best described as

directive.

conceptual.

ambiguous.

behavioral.

analytical.