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Question $31$

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Question $32$

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Outsourcing of services is the export of service activities $-$ e$.$g$.,$ workforce recruiting, payroll management, accounting services, and call center functions $-$ to other countries.

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True

False

While mass customization depends on economics of scale by means of a high$-$volume standardized product with few options, traditional mass production is built on economies of scope; that is$,$ a high variety of products from a single process.

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