Question: To evaluate its training program, a company must decide how it will determine the program's effectiveness; that is, it must identify what training outcomes or

To evaluate its training program, a company must decide how it will determine the program's effectiveness; that is, it must identify what training outcomes or criteria it will measure. There are SIX (6) categories of training outcomes: reaction outcomes, learning or cognitive outcomes, behavior and skill-based outcomes, affective outcomes, results, and return on investment. Explain each outcome and how corresponds to Kirkpatrick's evaluation model, by providing description and examples.

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