Question: Total quality management emphasizes: A . ISO 1 4 0 0 0 certification. B . a commitment to quality that goes beyond internal company issues

Total quality management emphasizes:
A. ISO 14000 certification.
B. a commitment to quality that goes beyond internal company issues to suppliers and customers.
C. a process where mostly statisticians get involved.
D. the responsibility of the quality control staff to identify and solve all quality-related problems.
E. a system where strong managers are the only decision makers.
Total quality management emphasizes: A. ISO 14000 certification. B. a commitment

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