True or False? Research has shown that the only effective way to add valuable new competitive capabilities is to develop them internally through an incremental process. True False Reset Selection Question 8 of 10 2 Points Which of the following is one of the three actions required of managers responsible for leading effective strategic change efforts? O A. Creating stronger organizational identity with key stakeholders OB. Conducting external strategic analysis to validate choices and observe when new changes need to be made C. Closely monitoring progress to stay on top of how implementation steps are progressing and affecting results. OD. Listening to customers' complaints and compliments