TUTORIAL 2 Buying, Using and Disposal

I need help for number 3 please with citation. Please do put the link of the article, thank you.

Activity 2: How do you Buy and Dispose of Products?

Chapter 10 Buying, using and disposing (~650 words)

Learning Objectives

Upon successful completion of this tutorial, students should be able to:

• explain their own consumption style and show how it might affect their purchase decisions
• demonstrate the importance of managing expectations to customer satisfaction
• summarise the possible outcomes of purchase decisions (dissatisfaction, cognitive dissonance)

PURCHASE MADE: SAME THROUGH OUT Portfolio TYPE HERE

1. How or did you think about the products disposal? (~50 words) Yes, I did. The reason I wanted to purchase new clothing was because my old clothes were too big to wear. I wanted to dispose my old clothes by giving them away to my family and friends, and donating some to orphanages who are in need. (Bianchi & Birtwistle, 2011)

2. How or did the company communicate the products production or disposal to you? (~25 words)

Tommy Hilfiger talks about how it is very common to find counterfeit products of their brand on their website as criminals easily imitate their products.

3. Do you think your disposal behaviour is more influenced by your attitudes, beliefs and opinions or by the specific situation? Why? (~200 words)