Question: Two months into a design project, the customer requested a modification to the product. The change was made without notifying the project manager during final

Two months into a design project, the customer requested a modification to the product. The change was made without notifying the project manager during final testing, results were different than what was planned for. This scenario is BEST thought of as an example of which of the following?

Poor scope control

Poor definition of the test plan

Poor adherence to the communications management plan

Poor development of the quality management plan

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