Question: USA Airlines uses the following performance measures. Classify each performance measure into the most likely balanced scorecard perspective it relates to: customer, internal process, innovation
USA Airlines uses the following performance measures. Classify each performance measure into the most likely balanced scorecard perspective it relates to: customer, internal process, innovation and learning, or financial. 
USA Airlines uses the following performance measures. Classify each performance measure into the most likely balanced scorecard perspective it relates to: customer, internal process, innovation and learning, or financial
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