Question: Use the indirect pattern when you need to soften or delay bad news until after an explanation is given. Understanding the four components of the

Use the indirect pattern when you need to soften or delay bad news until after an explanation is given. Understanding the four components of the indirect pattern will help you craft messages that convey empathy, present reasons, cushion bad news, and close pleasantly.Which buffering technique are you using if you show in your opening that you care and are concerned?Best newsUnderstandingFacts

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