Question: Use the indirect pattern when you need to soften or delay bad news until after an explanation is given. Understanding the four components of the

Use the indirect pattern when you need to soften or delay bad news until after an explanation is given. Understanding the four components of the indirect pattern will help you craft messages that convey empathy, present reasons, cushion bad news, and close pleasantly.

What buffering technique are you using if you choose to praise the receivers accomplishments, organization, or efforts?

Agreement

Best news

Compliment

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