Question: Use the Six Sigma DMAIC methodology studied in chapter 3 to improve a process at mc Donalds. ( 1 0 marks ) 1 . Define

Use the Six Sigma DMAIC methodology studied in chapter 3 to improve a process at mc Donalds. (10 marks)1. Define step: project charter, process map, voice of the customer (2 marks)2. Measure step: determine performance measures, quality measures, etc. (2 marks)3. Analyze step: analyze the process chart, use other tools such as cause-and-effect diagram, 5 whys, tree diagram, etc. (2 marks)4. Improve step: propose the best solution and how it will be implemented (2 marks)5. Control: propose how the process will be maintained (2 marks) Due: Week 6Format: Word or PDF

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