Question: Watch the first video below and answer the questions. In your industry/job, give me 2-3 examples of the pickle. For example, hotels usually give 1

Watch the first video below and answer the questions. In your industry/job, give me 2-3 examples of the "pickle." For example, hotels usually give 1 or 2 bottles of water for free to the guests and then charge for additional waters. Water bottles would be an example of a "pickle." If a guest came back to the front desk to ask for more water you could charge them, or you could just give it to them for free as you're already giving it away for free some of the time.

Are there any issues with this train of thought in service?

Give 'Em the Pickle by Bob Farrell - Customer Service Training

the video is called Give 'Em the Pickle by Bob Farrell - Customer Service Training

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

A British food distribution conglomerate purchased a Canadian food store chain for $75 million (U.S.) three years ago. There was a net loss of $10 million at the end of year 1 of ownership. Net cash...

Using the pages below, answer the following questions; Chapter 10 Read P.218- 223 Answer 223 Q.1-3 Read P.224-234 Answer P.234 Q.1-3 AS YOU READ . -. . YOU WILL LEARN ' To dene entertainment...

\f\f\fChapter 2 Service Strategy Learning Objectives After completing this chapter, you should be able to: 1. Formulate a strategic service vision. 2. Describe how a service competes using the three...

FACT SHEET FOR YOUR CONFERENCE ASSOCIATION NAME: Statistics Notes Name of Conference: List the name you are going to give your conference, this will be used in all of your marketing (HTM 2025 Annual...

Chapter 1 Location \"Location, Location, Location!\" Chapter Objectives On completion of this chapter the reader will understand: The influence that location has on occupancy The relationship between...

Assignment please Read Article New Coke - Write a response to the following questions: What assumptions did Coca Cola Company make? What biases can you identify? What did competitors do before and...

rumal of Information Technology Teaching Cases 2011 CNC Mac 2016/1 Teaching case From theme park to resort: customer information management at Port Aventura Mariano A Hervs, Joan Rodon, Marc Planell,...

I hope you can answer this question and find the reference below the question. Thank you Topic: Conducting personal job interviews using the STAR model 1- Design a two-hour training work plan for 10...

Read all the materials below and answer the questions: (Please do not attempt to solve if you can not answer all!!!!) 3-1: Chapter 8: Language Barriers and Translation Precautions This chapter starts...

Case Study: please someone should help me answer my case study assignment. thank you 1. What do you do when one of your small competitors pulls out its big gun? 2. "Do you really think people will...

Was the Internet.org initiative really about serving the bottom of the pyramid or was it more about Facebook trying to expand its reach? Analyze.

A concrete foundation mat in the shape of a regular hexagon with 3-m sides supports four column loads as shown. Determine the magnitude and the point of application of the resultant of the four...

What is the five - step process that companies should use in recognizing revenue?

What is an example of constructive feedback? provide reference