Question: we see how the strategy in organizing the message (direct versus indirect approach) often depends on if the recipient of the message will have a

we see how the strategy in organizing the message (direct versus indirect approach) often depends on if the recipient of the message will have a positive or negative reaction to the message.

For a "bad news" message, give two examples:

1. An example of when you should use the indirect approach

2. An example of when you should use the direct approach

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