WebSoft Solutions, a medium$-$sized software development company, is facing issues with product quality and customer satisfaction. The CEO acknowledges the necessity for a structured approach to quality management and decides to implement TQM$.$ The company must plan the introduction of TQM to ensure both immediate improvements and the long$-$term sustainability of the initiative.

$($a$)$ Explain the formation and specific roles of the TQM council and how it will spearhead the TQM initiative at WebSoft Solutions.