Question: What action should Adam Dark take in this situation? Chapter 5 Profiling and Recruit There were seldom any ager Adam Dark was proud able recruits

What action should Adam Dark take in this situation?

What action should Adam Dark take in this

Chapter 5 Profiling and Recruit There were seldom any ager Adam Dark was proud able recruits on an inform applicants un urged to hire an ex-convict. Cu men and 2 women, a agers. These questions had come Adding Minority Reps to the Sales Force are seldom any vacancies on the Shiderlots sales force, and sales man- Dark was proud of that fact. He had several applications from avail- on an informal waiting list, and he tried to keep the facts on these in to date. Occasionally unsolicited applications were received, and were from unusual types of applicants. For example, Dark had once been to hire an ex-convict. Currently, Shiderlots sales force was composed of 5 2 women, all of whom were white (Caucasian). On more than one oc- on Dark had been asked why the company had no minority account man- se questions had come from a variety of people, including company Vecutives, customers, and public officials. They made Dark feel uncomfortable as he did not have a good answer. One afternoon when Dark was visiting Shiderlots headquarters, he was asked to come to the office of the company president, Rosann Speer. He found himself in a conference with Speer, several department heads, and two men who were introduced as representatives of the Affirmative Action Program in the U.S. Department of Health and Human Services (HHS). The visitors explained that Shiderlots Elevator had been loyally served for many years by minority employees in a variety of blue-collar and white-collar positions. However, no minority people had ever held an account management job in Dark's branch office and this included the many years before Dark had assumed his managerial position. The HHS representatives directly requested that Dark hire minorities or suffer censure through national publicity. Further, the visitors even provided well-prepared dossiers on several minority candi- dates with solid sales experience. As nearly as Dark could judge during a quick examination of these files, the people easily met the minimum standards he had maintained in his recruiting efforts. The meeting continued after the visitors left. Dark expressed his concern that minority salespeople might find "rough sledding" on his sales force from certain customers. Dark also pointed out that there were no openings on the Sales force now or in the near future. To accommodate a new rep, Dark said he would be forced either to discharge a salesperson now or create a new and un- necessary territory. In closing the meeting, Speer said, "We'll have to look at this thing posi- y Life could get mighty unpleasant for us if we don't! Question: What action should Adam Dark take in this situation? IMDA T ION DODAN

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