Question: What does the term total quality management ( TQM ) refer to ? a . A management philosophy focused on continuous improvement of processes and

What does the term "total quality management" (TQM) refer to?
a. A management philosophy focused on continuous improvement of processes and products
b. Quality control measures implemented only in manufacturing industries
c. A strategy to reduce costs by cutting corners in production
d. A one-time quality assessment conducted by an external auditor

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