Question: When a company's quality function fails to meet the expectations and allows defects to reach the customer, everyone in the company's functional organizations should be
When a company's quality function fails to meet the expectations and allows defects to reach the customer, everyone in the company's functional organizations should be concerned. It is not just a quality organization's problem. The important task is to evaluate the problem or "bottleneck" and resolve it. Given your growing knowledge within this area, answer the following questions in your three to four paragraph posting: a. Identify key bottlenecks in a healthcare organization or processing environment. b. Apply the Theory of Constraints and determine the "weakest link" within a healthcare organizational process? c. Using the 8D approach to problem-solving, how would you implement a plan to address the key bottleneck and your weakest link
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