Question: When a customer asks me to do something that is someone elses job, I am MOST likely to Find the appropriate employee and introduce them
When a customer asks me to do something that is someone elses job, I am MOST likely to
- Find the appropriate employee and introduce them to the customer
- Escalate the customer to my manager so that they receive all the assistance they need
- Give them the contact information for appropriate person
- Do what I can for the customer, even if it means doing things that are not my job
- Politely tell the customer that I am not allowed to do what they are asking me
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