When a team performs a root cause analysis on an accident event, what is the first task the team should focus on? a. Identifying levels of responsibility for those involved b. Identifying a timeline of the sequence of events leading up to the accident event c. Identifying who was responsible c. Identifying as many contributing factors as possible

When defining the problem in a root cause analysis, what should the team focus on? a. Who is responsible for the problem or event occurring b. How to fix the problem c. Initial assumptions about what happened and why d. The facts of the problem or event

When gathering a team to perform a root cause analysis, which of these is not a best practice? a. Select people who were involved in the event and most likely caused the issue. b. Keep the number of manager- or supervisor-level people to a minimum. c. Select people based on their ability to discuss and review the problem in an objective and unbiased manner. d. Make sure all involved are assured of confidentiality.