When carrying out the control process at MGT$,$ Inc. s manufacturing plant, Sally focuses her attention on the few defective components produced on the assembly line. Although she is concentrating on the exceptions to the standards that occur in small quantities, she believes this approach truly enhances control. This approach is best termed the

a$.$ 

standard of measurement.

b$.$ 

principle of exception.

c$.$ 

out$-$of$-$the$-$box standard.

d$.$ 

clan control.

e$.$ 

minority record keeping