Question: when writing for a work, the most important purpose for your document is to convey information to customers, co-workers, bosses etc. when you consider that,

when writing for a work, the most important purpose for your document is to convey information to customers, co-workers, bosses etc. when you consider that, then why is it important to pay attention to how your document is designed? what benefits can you get out of putting thonught and effort into designing your documents?

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