Question: Which of the following is not a basic process decision? Select one: a. Capital intensity O b. Resource flexibility O C. Customer involvement O d.

Which of the following is not a basic process decision? Select one: a. Capital intensity O b. Resource flexibility O C. Customer involvement O d. Service encounter Which of the following is not a basic process decision? Select one: a. Capital intensity O b. Resource flexibility O C. Customer involvement O d. Service encounter

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