Question: While using PDSA cycle, you observe that there is a gap between plan (P) and Do (D) stages. In such case what action will you
While using PDSA cycle, you observe that there is a gap between plan (P) and Do (D) stages. In such case what action will you take in stage Act (A)?
a.
Stop using PDSA cycle as a quality tools.
b.
Repeat the PDSA process
c.
Take no action, as it is not necessary
d.
Standardize the procedure
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Question 19
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Question text
In a business organization, whose responsibility would be to develop quality culture in an organization?
a.
Bottom Level work force
b.
Middle Level Management
c.
Top Level Management
d.
All employees of the organization
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