While you attempt to ensure your client stays loyal, you must always be aware when a client might consider switching. Based on what you have learned in this course, which of the following is the most likely reason for your new client to switch to your competitor? A new food menu with new dishes Lack of gifts Bad online reviews for the restaurant O A perceived favougable experience with your competition A downturn in the restaurant's profit You have learned three ways to revive 'dead' or 'orphan' accounts in this course. These were explained as: 'value creation', try a different salesperson, and: Close earlier Start the sales process with someone lower down in the organization Use a different prospecting method Offer a discount Attempt a different sales approach You are a sales representative for a wine company and have been given Yaletown as your new territory. Which of the following is an effective OPEN question you could ask this prospect? Would you like to buy from us? What are you currently doing to increase profit from your wine list? If I could show you how we could increase profit from your wine list, would you consider purchasing from us? Do your current supplier provide the level of customer service that you require? O Are you looking to solve a problem with your current wine list