Why are digital messages often less diplomatic than other forms of communication?

Multiple Choice

$$ Information overload reduces the sender$\text{'}$s ability to communicate respectfully.

Digital messages are usually written and transmitted after the sender$\text{'}$s emotions subside.

Senders underuse emojis as substitutions for the lack of nonverbal channels.

Digital media are more impersonal, which reduces the sender$\text{'}$s empathy.