Question: Why is it important for managers to take a customer - oriented view of their business when defining industry boundaries? a . It helps them

Why is it important for managers to take a customer-oriented view of their business when defining industry boundaries?
a. It helps them differentiate their products from those of their competitors.
b. It is important to create brand awareness.
c. It helps them increase customer loyalty.
d. It helps them identify potential competitors.
e. It helps them anticipate changes in customer needs.
Why is it important for managers to take a customer-oriented view

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