Question: You are leading a contracting team for a project making use of three external contractors. You submit a deliverable that the project manager believes is
You are leading a contracting team for a project making use of three external contractors. You submit a deliverable that the project manager believes is substandard. The project manager refuses to accept the deliverable and refers you to the technical specifications section of the contract that specifically addresses the deliverable in question. You examine the specification and agree the deliverable failed to meet the specification. What is the best thing to do and why?
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