You will play the role of a customer in a restaurant. Choose a restaurant that you have
Fantastic news! We've Found the answer you've been seeking!
Question:
You will play the role of a customer in a restaurant. Choose a restaurant that you have never eaten at before and that has wait-staff to serve you at your table (not a self-serve, fast food or buffet style restaurant). Visit the restaurant and have a meal. Tell us about your experience.
what you will include in your document is:
- The name of the restaurant you visited and the date and time of your meal.
- What made you choose this establishment (advertising, referral, etc.)?
- A brief description of the wait-staff person who assisted you (name, age, dress, attitude, any other points of interest).
- Did the wait-staff member use an ice-breaker to open the conversation (if so what did they do) or did they immediately attempt to take your order?
- Did the wait-staff member attempt to establish a relationship with you? If so how was this handled (what did they say)?
- Describe the service provided by the wait-staff (attitude, willingness to make suggestions regarding your order, promptness of service, accuracy of order and speed of billing, etc.).
- Before you order pick something on the menu and ask the wait staff to describe it to you to test their product expertise.
- Describe the meal you chose and rate the quality of the food, presentation and price.
- Did the restaurant provide any other supplementary services (music, visual entertainment, greeter, etc.) and, if so what were they and how would you rate them?
- Overall how would you rate the service you received?
- Would you eat at this restaurant again and would you recommend it to your friends? Why or why not?
Related Book For
Null Family Law Cases And Materials
ISBN: 9781599415741
5th Edition
Authors: Judith Areen , Milton C Regan
Posted Date: