Question: Your task is to write a procedure identifying how you would manage quality customer service in your workplace. This procedure should include information on the

Your task is to write a procedure identifying how you would manage quality customer service in your workplace. This procedure should include information on the following: a. Needs of the customers b. Quality, time and cost specifications c. How team performance would be monitored d. Strategies to monitor progress e. Strategies to gather customer feedback f. How resources can be procured g. How resources can be used effectively h. Problem solving techniques i. Records management

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