Question: Your team is responsible for developing a standardized nursing protocol, and you are working with various nursing units and hospital services to identify their needs

Your team is responsible for developing a standardized nursing protocol, and you are working with various nursing units and hospital services to identify their needs related to this new protocol. Which quality improvement tool is best suited to translate these needs into specific and measureable quality metrics for the new protocol?
a. Ishikawa Diagram
Cause and Effect matrix
Impact and Effort Grid
CTQ (Critical to Quality) TreE

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