Question: This case illustrates how incomplete job analysis and job descriptions create both managerial and employee problems. (For the case, go to www.cengage.com/management/mathis or visit the

This case illustrates how incomplete job analysis and job descriptions create both managerial and employee problems.

(For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.)

1. Why did the absence of accurate job information create problems?

2. To prevent future problems, what content should be in a job description for the HR assistant?

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